A Full-time employee for our 24/7 alarm center

We're looking for
A Full-time employee for our 24/7 alarm center

You will be responsible for establishing the initial contact by telephone with people in need and their relatives all over the world
You will make sure they feel understood and well cared for.
You will analyse the situation and work out a possible solution together with our team of doctors
You will plan and coordinate necessary repatriations worldwide
You will document each work step
You will work hand in hand with our contractual partners all over the world (insurance companies, shipping companies, corporations)

Adequate motivation and empathy to support people in an emergency on the phone
A sense of responsibility
The willingness to perform shift-work or on-call
Fluency in German (spoken and written)
An excellent command of Business English (spoken and written)
Any other foreign languages, such as Spanish, French, Italian etc., are highly welcome
Well acquainted with Microsoft Office
Experience in customer service is highly welcome
Ideally, a medical education, e.g. in rescue service, in nursing, MFA etc.

A secure workplace in our 24/7 alarm centre
A diversified, internationally oriented position in a dynamical professional team
Performance-related, above-average pay
Home office (night, holiday and weekend services)
Individual training opportunities
Intensive induction training
Permanent position

Please send your application by e-mail as a PDF file to: personal@medconteam.com