Worldwide Cruise Line Care Solution

Worldwide medical disembarkation and guest care services abroad, including COVID 19 care.

med con team is the world leader in land-based medical assistance services for cruise lines, their guests and crew members.  Get on board with the complete medical solution for cruise and river cruise companies.

For example

COVID 19 Case on Board (COVID 19 Safe Port Plan)

After 5 people tested positive for COVID 19 during a COVID 19 test aboard a cruise ship, the on-board hospital reports the case to the med con team alert center, and requests assistance for the upcoming disembarkation.

Those individuals who tested positive for COVID 19 as well as any people they had contact with will be picked up from the ship at the next port, and transportation will be arranged from the port to the nearby quarantine hotel or hospital. During the quarantine period, the med con team and the local attendants at the place of disembarkation will assist the disembarked guests on a daily basis, care for all non-medical concerns, and document vital signs daily such as temperature, oxygen saturation if applicable, and any symptoms that occur.  

The client will receive daily information and updates on what is happening on-site. Working closely with the cruise line, local health authorities, and med con team's local partners, the affected guests and crew members are cared for daily and a safe journey home is organized once the quarantine process is complete.
 

Your benefits with med con team

COVID 19 Safe Port concept (ports where quarantine infrastructure is available)

Local non-medical attendants at almost all cruise ports worldwide

24/7 alarm center with worldwide network (linking "24 hr Emergency Hotline)

Experienced and specialized emergency physicians for telemedical support

Competent support and aid in decision making for medical disembarkations

Isolated transport for COVID 19 patients at safe port locations

Access to a worldwide hospital database for medical disembarkations

Dedicated customer-oriented service number to continue the customer journey

Access to crisis and disaster evacuation

Up-to-date listing of quarantine hotels at ports of call

Medical support and cost control for crew disembarkations

Doctor or hospital recommendations